**URGENT**

• Immediate attention required for the following service requests:

 

**Plumbing Priority List**

1. **Water Heater** : Over 8 years old, currently leaking or non-functional.

3. **Water Leak** : Active leak causing property damage.

4. **Gas Leak** : Active and accessible.

 

**High Priority** – Response required within 24 hours; aim for same-day service:

1. **Water Heater** : Over 8 years old; estimates needed for replacement.

2. **Water Leak** : Leaks that have been contained or stopped; no water currently entering the residence.

3. **Pressure Issue** : Minimal to no water pressure throughout the home.

 

**Normal Priority** – Expected response time is within 1-2 days:

1. **Water Heater** : Currently not operational or provided by the customer.

2. **Yard Leak** : Suspected leak in the yard.

3. **Disposal** : Currently not functioning.

4. **Sewer Smell** : Requires camera inspection; please schedule within 1-2 days.